Pratt & Whitney is working to, once again, transform the future of flight—designing, building, and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.
In addition to transforming the future of flight, we are also transforming how and where we work. Pratt & Whitney is laser focused on offering flexibility to our employees. We’ve introduced role types (Onsite, Hybrid, or Remote) and now list them in the job posting title so candidates know where they will operate in our blended work environment. * Please consider the following role type definitions as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.
Remote: Employees who are working in Remote roles will work primarily offsite (from home).
Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country, or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tightknit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.
Where the difference you make is on display every day. Just look up.
Are you ready to go beyond?
*Note: Hybrid and Remote roles at many of our sites are currently working from home because of COVID-19 protocols. Candidates will learn more about role type and current site status throughout the recruiting process.
Reporting within the Digital Product Management organization, the successful candidate will be highly collaborative, technically savvy, and passionate about delivering impactful user experiences to external and internal customers.
We are seeking a Senior Product Designer with deep expertise in user-centered design methods to help create the next-generation of Pratt & Whitey applications, products, and services.
As a member of a collaborative, cross-functional team, you will help define the experience architecture of products and services, from critical conceptual models to detailed maps and wireframes. Your core responsibilities will be to understand the people and systems that surround our products and synthesize user perspectives and business needs into tangible artifacts that can be used by a variety of stakeholders.
- Working collaboratively with customers, business stakeholders and your project team (e.g., product managers, project managers, strategists, researchers, product designers, data scientists and developers).
- Designing and/or participating in primary (in-field) and secondary research activities with customers, employees, and other relevant business stakeholders.
- Understanding complex business processes and audience constituencies.
- Creating high-quality artifacts that capture critical conceptual aspects of an experience, including personas, customer journey maps, service blueprints, application maps, task flow diagrams, wireframes, et al.
- Tight collaboration with product managers to help define, review and refine user stories and related project documentation.
- Tight collaboration with Visual Design team members to ensure visual designs and interactions stay well connected to user and business needs.
- Designing for reuse across products and Pratt & Whitney businesses.
- Participating in design critique sessions; both providing and responding to feedback on designs.
- Contributing representative artifacts and/or documentation to Pratt & Whitney design systems.
- A University Degree or equivalent experience and 10+ years of relevant experience, or An Advanced Degree with 7+ years’ experience.
- 10+ years of related experience at a design consulting firm, or corporate.
- BA/BS degree in Design, HCI, CS, or related.
- Propensity for self-directed problem-solving and the ability to work with limited guidance.
- Extensive experience applying user-centered design processes and connecting business and user needs to design decisions.
- Experience designing, participating in and leveraging user research activities; ability to understand and gain fluency with complex problems and drive elegant solutions that address them.
- Deep systems thinking skills; fluency with conceptual considerations such as modularity, hierarchy, inheritance, and flow.
- Ability to identify, articulate and leverage common design patterns and argue why they should or shouldn’t be used.
- Familiarity with concerns and constraints that inform product experiences (distinct from websites and other media).
- Ability to create high-quality visual artifacts—diagrams, presentations, wireframes, et al.— that drive understanding between users, team members and project stakeholders.
- Experience using and working with component-based design systems.
- Fluency with simple prototyping tools, such as Figma, InVision, and experience with more advanced prototyping tools that offer richer interaction and animation capabilities, such as Principle or Framer.