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Product Design Lead

  • Mars
  • Chicago, IL
  • Full Time

Product Design Lead

Chicago, Illinois


The Product Design Lead is responsible for understanding and enhancing the Associate user experience at Mars. This role will be tasked with designing for product and experience enhancements, establishing end-user effectiveness goals, conducting iterative user research programs, and identifying new opportunities. The role will be expected to lead and produce the following: personas, journey maps, audits, wireframes, functional specs, prototypes, dev handoff materials (eg. detailed design files, animated assets), design systems, user research frameworks, and testing plans. The Product Design Lead will both plan and facilitate workshops and work closely with business stakeholders to support business case and pitch efforts. The Product Design Lead will work with a cross-functional team, including a principle design lead, to drive the Unified Digital Experience vision and transformation objectives while adhering to Mars best practices and governance policies. The Product Design Lead will use their user-centric creativity to help Associates be more effective in their day-to-day tasks through a deep understanding of how users at Mars work. They will design and develop experience products to increase user satisfaction, efficiency, and engagement .

What are we looking for?

  • At least 5 years in Experience Design space
  • Hybrid capabilities in UX/ UI, motion design experience is a plus
  • Robust experience in Design Thinking methodology and user centered design
  • Robust Digital transformation experience
  • Strong written communications skills and presentations skills
  • Agile experience preferred
  • Portfolio needed
  • Bachelor’s degree or equivalent
  • Change Management experience preferred

What would be your key responsibilities?

  • Lead user research activities for experience transformation projects
  • Manage activities on an agile team
  • Run design thinking workshops to inform user experience roadmap and product roadmaps
  • Analyze current state workplace experiences and identify opportunities for experience
  • enhancement
  • Design digital solutions based on technology and capability foundation
  • Communicate and inspire compelling vision of the to-be state for stakeholder audiences and
  • program management partners through detailed comps and prototypes
  • Drive alignment & execution of To-Be vision (via partners)
  • Design and manage user feedback loops
  • Lead user testing and roll out plans

What can you expect from Mars?

  • Opportunity to stand up Experience Design practice and develop leadership skills
  • Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today
  • Best-in-class learning and development support from day one, including access to our in-house Mars University
  • An industry competitive salary and benefits package, including company bonus



Tagged as: B2B



Chicago, IL

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