The Product Design Lead is responsible for understanding and enhancing the Associate user experience at Mars. This role will be tasked with designing for product and experience enhancements, establishing end-user effectiveness goals, conducting iterative user research programs, and identifying new opportunities. The role will be expected to lead and produce the following: personas, journey maps, audits, wireframes, functional specs, prototypes, dev handoff materials (eg. detailed design files, animated assets), design systems, user research frameworks, and testing plans. The Product Design Lead will both plan and facilitate workshops and work closely with business stakeholders to support business case and pitch efforts. The Product Design Lead will work with a cross-functional team, including a principle design lead, to drive the Unified Digital Experience vision and transformation objectives while adhering to Mars best practices and governance policies. The Product Design Lead will use their user-centric creativity to help Associates be more effective in their day-to-day tasks through a deep understanding of how users at Mars work. They will design and develop experience products to increase user satisfaction, efficiency, and engagement .
What are we looking for?
At least 5 years in Experience Design space
Hybrid capabilities in UX/ UI, motion design experience is a plus
Robust experience in Design Thinking methodology and user centered design
Robust Digital transformation experience
Strong written communications skills and presentations skills
Agile experience preferred
Bachelor’s degree or equivalent
Change Management experience preferred
What would be your key responsibilities?
Lead user research activities for experience transformation projects
Manage activities on an agile team
Run design thinking workshops to inform user experience roadmap and product roadmaps
Analyze current state workplace experiences and identify opportunities for experience
Design digital solutions based on technology and capability foundation
Communicate and inspire compelling vision of the to-be state for stakeholder audiences and
program management partners through detailed comps and prototypes
Drive alignment & execution of To-Be vision (via partners)
Design and manage user feedback loops
Lead user testing and roll out plans
What can you expect from Mars?
Opportunity to stand up Experience Design practice and develop leadership skills
Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today
Best-in-class learning and development support from day one, including access to our in-house Mars University
An industry competitive salary and benefits package, including company bonus